When an entitled customer humiliated me and hurled her drink at my face in front of everyone, she thought I’d take it lying down. What happened next was a lesson in why one should never underestimate someone in an apron.
The moment I stepped into the health food store that morning, the scent of fresh produce and herbal teas hit me like a wave. I breathed it in, savoring the familiar aroma that had become a part of my daily routine over the past year. As I tied my apron around my waist, I couldn’t shake the feeling that today was going to be different somehow…
“Hey, Grace! Ready for another exciting day of juice-making?” My coworker, Ally, called out from behind the counter.
I laughed, shaking my head. “You know it! Gotta keep those entitled customers happy, right?”
But as I said those words, a knot formed in my stomach. There was one customer in particular who always seemed to go out of her way to make our lives miserable.
We called her “Miss Pompous” behind her back, a fitting name for someone who acted like she owned the place every time she walked through the door.
I tried to push thoughts of her aside as I started my shift. I needed this job, not just for me, but for my family.
My widowed mother’s medical bills weren’t going to pay themselves, and my younger sister was counting on me to help with her college expenses. This job was my lifeline, and I couldn’t afford to lose it.
As I wiped down the juice bar, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot. Brace yourself.”
My heart sank. “Great! Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking against the floor like a countdown to disaster.
Miss Pompous strutted up to the counter, her nose so high in the air I was surprised she could see where she was going. Without so much as a “hello,” she barked her order at me.
“Carrot juice. Now.”
I bit my tongue, forcing a smile. “Of course, ma’am. Coming right up.”
As I started juicing the carrots, I could feel her eyes boring into me, watching my every move like a hawk. The pressure was so intense that my hands started to shake slightly as I worked.
Finally, I handed her the freshly made juice. “Here you go, ma’am. Enjoy your drink!”
She snatched it from my hand and took one sip. Her eyes widened in disgust and her mouth curled into a sneer.
“Uh-oh, looks like someone’s about to unleash their inner drama llama!” I thought.
Before I could even react, Miss Pompous THREW the entire contents of the cup directly AT MY FACE.
The cold liquid splashed across my cheeks, dripping down my chin and soaking into my apron. I stood there in stunned silence, unable to process what had just happened.
“What is this watered-down garbage?” she screeched, her voice echoing through the store. “Are you trying to poison me?”
I blinked, wiping juice from my eyes. “I… I don’t understand. It’s the same recipe we always use.”
“It’s disgusting! Make it again, and this time, use your brain!”
My cheeks burned with humiliation as I felt the eyes of every customer in the store on me. Tears threatened to spill over, but I refused to let her see me cry.
“Is there a problem here?” My manager, Mr. Weatherbee, suddenly appeared beside me, his brows furrowed in concern, though I couldn’t tell if it was for me or for the prospect of losing a customer.
Miss Pompous turned her venom on him. “Your incompetent employee can’t even make a simple juice correctly! I demand a refund and a free replacement!”
To my horror, Mr. Weatherbee immediately began apologizing profusely. “I’m so sorry for the inconvenience, ma’am. Of course, we’ll remake your juice right away, free of charge.”
He then turned to me. “Grace, please be more careful next time. We can’t afford to upset our valued customers.”
My jaw dropped. “But sir, I—”
He cut me off with a sharp look. “Just get the carrots from the fridge, Grace, and help me remake the juice.”
Miss Pompous smirked at me, her eyes gleaming with satisfaction. In that moment, I felt smaller than the carrot peelings in the compost bin.
For a split second, I contemplated ripping off my apron and storming out, never to return.
But then, like a snapshot, my mom’s tired smile and my sister’s hopeful eyes flashed through my mind. I needed this job. I couldn’t let them down, not when they were counting on me.
So, with a heart hardening like steel, I stood my ground.
I forced myself to meet Miss Pompous’s gaze, refusing to buckle under the weight of her contempt. This entitled woman thought she could buy someone’s dignity with her money, that she could stamp out someone’s self-worth just because she was rich.
Well, not this time.
I wasn’t going to let it slide anymore. I wasn’t a doormat, and I sure as hell wasn’t going to let my dignity be trampled on without consequence.
You know how they say you fight fire with fire? Well, this was it. A plan began to brew in my mind, bold and risky… but oh so satisfying!
As Mr. Weatherbee turned his back to the juicer and stepped away, answering a call on his cell phone, I made my move.
I casually reached into the fridge behind the counter, my fingers bypassing the neat, uniform carrots until they closed around the biggest, ugliest carrot I could find.
It was gnarled and tough… exactly what I needed.
I locked eyes with Miss Pompous, making sure she was watching.
“One moment, please,” I said, my voice sickly sweet. “I’ll make sure this juice is “perfect” for you.”
Miss Pompous watched with narrowed eyes as I fed it into the juicer.
The machine groaned and sputtered, struggling with the oversized vegetable. Juice began to spray everywhere across the counter, onto the floor, and most satisfyingly, all over Miss Pompous’s designer purse that she’d carelessly left too close to the danger zone.
Her shriek of horror was music to my ears.
“My bag!” she wailed, snatching it up and futilely trying to wipe away the orange stains. “You stupid girl! Look what you’ve done!”
“Oh no! I’m so sorry, ma’am. It was an accident, I swear.”
Her face turned an impressive shade of purple. “Accident? You deliberately ruined my three-thousand-dollar purse! I demand compensation! Where the heck is your manager?”
I could feel laughter bubbling up inside me, threatening to burst out. Struggling to keep a straight face, I gestured vaguely towards a group of customers browsing the aisles.
“I think I saw him helping someone over there,” I said, my voice wavering slightly with suppressed mirth.
As Miss Pompous turned to look, I took the opportunity to slip away, ducking behind the stockroom door.
From my hiding spot, I watched as she gave up waiting and stormed out of the store, clutching her dripping bag close to her chest, leaving a trail of carrot juice in her wake.
The bell above the door jangled violently as she slammed it behind her.
I let out a sigh of relief, but the knot in my stomach told me this wasn’t over. Miss Pompous wasn’t the type to let something like this go. I knew she’d be back, and next time, she’d be out for blood.
The next morning, I arrived at work with a swirl of dread churning in my stomach.
Barely an hour into my shift, Miss Pompous burst through the door like a storm cloud, making a beeline for the counter.
“Where is the owner?”
Before I could answer, Mr. Weatherbee emerged from the back room, his face pale. “Mrs. Johnson? Is there a problem?”
“I want to speak to the owner. Now!” she snapped.
As if on cue, the owner, Mr. Larson, appeared. He was a kind-faced man in his sixties.
“I’m the owner,” he said calmly. “What seems to be the problem?”
Miss Pompous launched into a tirade, her voice growing shriller with each word. “Your incompetent employee ruined my expensive purse yesterday! I demand she be fired immediately, and I expect full compensation for my loss!”
Mr. Larson listened patiently. When she finally ran out of steam, he simply said, “I see. Well, let’s take a look at the security footage, shall we?”
My heart skipped a beat. I’d forgotten about the cameras. Oh no.
We all gathered around the small monitor in Mr. Larson’s office. As the footage played, showing Miss Pompous throwing juice in my face and my subsequent “accident” with her purse, the room fell silent.
Finally, Mr. Larson turned to Miss Pompous. “Ma’am, I’m afraid I can’t offer you any compensation. What I see here is an unfortunate accident that occurred after you assaulted my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous’s jaw dropped. “But… but my purse!”
“I suggest you leave now, Mrs. Johnson. And please don’t return to this establishment. We reserve the right to refuse service to anyone who mistreats our staff.”
With a final glare of pure hatred in my direction, Miss Pompous stormed out, the bell over the door clanging violently in her wake.
As soon as she was gone, Mr. Larson turned to me, his eyes twinkling. “Well, Grace, I hope it was just an accident.”
“Yes, sir. It was! Why would I intentionally ruin a customer’s belongings?” I lied.
Mr. Larson nodded and walked away. As I hurried back to the juice bar, Ally gave me a high five. “Way to go, Grace! You stood up to the wicked witch!”
I laughed, feeling lighter than I had in months. “Yeah, I guess I did.”
Well, that was justice served, with a side of carrot juice! Sometimes, what goes around comes around in the most unexpected ways. And let me tell you, it tastes pretty sweet.
That night, as I recounted the story to my mom and sister over dinner, I realized something important: standing up for myself hadn’t just taught Miss Pompous a lesson, it had reminded me of my own worth.
So, have you ever dealt with entitled people like Miss Pompous? I’d love to hear your stories in the comments. After all, we’ve all got to stick together against the “Karens” of the world, right?
My Boyfriend Demanded That I Give Him My Card to Pay Our Restaurant Bill
My Boyfriend Demanded That I Give Him My Card to Pay Our Restaurant Bill
When Lisa earns her much-deserved promotion, she wants to go out and celebrate with her boyfriend, Troy. At the restaurant, Lisa learns that Troy just wants to put on a façade and be the ‘man’—disrespecting her and her hard-earned role. But when he gives his number to a waitress, things take a turn, causing Lisa to embarrass Troy and walk out of their relationship.
It was meant to be a night of pure celebration. After six months at my new job, I had finally earned a significant promotion and was eager to share the joy with Troy, my boyfriend.
A happy smiling woman | Source: Unsplash
He suggested the new upscale restaurant in town, famous for its ambiance and gourmet menu.
“Let’s just get dressed and go out, Lisa,” he said. “We don’t do this very often, so let’s make the most of it.”
I had to agree; we rarely did this—we rarely decided to go out and indulge in anything.
The interior of a restaurant | Source: Unsplash
“Fine,” I agreed. “A night out is exactly what we need.”
And I believed that we needed it. Mainly because, as much as I wanted to believe that Troy and I were supposed to last forever, I had begun to see some cracks in our relationship. Something just felt different.
I was happy in my job, but Troy wasn’t happy in his.
A couple holding hands | Source: Unsplash
“I do so much, but nobody bothers to recognize me,” he said grimly one evening when he came over for salsa night.
Troy sat on the couch and dug his chips into the salsa and guacamole, complaining about work the entire evening.
Salsa and chips | Source: Pexels
It was because of his moods regarding work that I didn’t tell him anything good about my job.
“Maybe you just need to give it more time,” I said, handing him a frozen margarita. “You just started there a few months ago.”
“Lisa, please,” he said. “You wouldn’t understand. Let me be.”
A frozen margarita on a table | Source: Pexels
But when I had gotten news of this new promotion, there was no way that I was going to keep it to myself. I wanted to celebrate and be celebrated, and I hoped that Troy would want to do just that.
To my surprise, he seemed really excited about it, and he told me that he was proud of me.
“Really, babe,” he said when he came over to my apartment to pick me up. “This is a big deal, and I’m proud of you.”
A smiling man | Source: Unsplash
The evening started beautifully. Troy showed up with a bouquet of flowers, and he sat down and waited while I got ready. Usually, he wasn’t pleased if I was still getting ready when he arrived, but this evening was different.
“Come on,” I said. “I’m ready!”
A person holding a bouquet of flowers | Source: Unsplash
Troy put his phone away and stood up, leading the way out of my apartment to where his car was waiting for us.
We drove in silence, but for once, the silence wasn’t tense—it was peaceful, and I felt that maybe Troy was changing. That he was becoming someone who wanted to be here and be present with me.
A man driving | Source: Unsplash
The soft lighting and the stunning view of the city skyline from our table set a romantic backdrop for our evening. We toasted to my success, with Troy raising his glass of champagne high.
“To the most amazing woman I know,” Troy cheered, clinking his glass against mine. “And to many more successes to come.”
Two glasses of champagne | Source: Unsplash
“To us and to the future!” I echoed, suddenly caught up in the moment.
We went through the menu and ordered our meals while Troy spoke about the shared dreams that we had—from the Bali holiday that we had been speaking about for a long time, to wanting to move in together soon.
“I just think it’s time,” Troy said. “And now that you have your promotion, it will be much easier for us.”
A person looking at a menu | Source: Unsplash
Everything went along well, until the waitress brought our food over. Troy kept glancing at her, hoping to catch her eye—he winked at her twice.
I didn’t want to make a scene about it—Troy did this whenever he had something to drink. He behaved as though being a flirt was second nature.
A meal on a table | Source: Pexels
But then, as we neared the end of our meal, I noticed a change in Troy. His usual easy smile tightened when the check was brought to our table. He smiled at the waitress as she stepped aside.
“You should let me pay with your card,” he said, a strain of insistence in his voice.
A smiling waitress | Source: Pexels
I was surprised. On the one hand, I didn’t mind paying for the dinner because it was my promotion and I was making a lot more money than I had before. But at the same time, I had also hoped that Troy would want to spoil me for the night.
“Why can’t you use your own card?” I asked, surprised by the frown on his face.
Troy’s irritation was barely concealed.
A close-up of a frowning man | Source: Unsplash
“Clearly because you’re the one who got promoted, and I don’t have enough money for these fancy dinners, Lisa! You know that, and yet you act like you don’t.”
I was confused by his logic.
“I’ll just pay with my card,” I said, putting my handbag on the table. “It’s not a big deal.”
A black handbag on a table | Source: Unsplash
My boyfriend’s face hardened as he took a sip of his whiskey—he had switched from champagne halfway through the meal.
“It’s embarrassing, Lisa,” he said. “It’s like you’re actually trying to humiliate me by not letting me be the man who pays.”
I didn’t know how to react to Troy’s words. It didn’t make sense to me. And I couldn’t understand what the waitress had to do with who was paying for our meal.
A close-up of a slightly frowning woman | Source: Unsplash
I would have retaliated and stood up for myself, but I could feel my energy being drained by Troy.
I felt cornered. And because I wanted to avoid making a scene, I reluctantly handed over my card.
Troy smirked and picked up my card, signaling for the waitress with an exaggerated flourish, presenting my card as if he were performing a grand gesture.
“I’ll be right back with the card machine,” the waitress said.
A person holding a card machine | Source: Unsplash
Feeling uneasy, I excused myself to the restroom. I just needed a moment to be myself. Troy did this all the time. But I thought that the evening was going well and that he was changing.
Of course, I was wrong.
Before thinking it through, I pulled my phone out and logged onto my banking app. With a few swipes and clicks, I had blocked my card.
Let’s see him pay now, I thought to myself.
A woman holding a phone | Source: Unsplash
On my way back, I paused near the bar, my attention caught by Troy’s laughter from across the room.
He was flirting openly with the waitress, scribbling something onto a napkin—presumably his phone number.
He handed it to her with a wink. I was stunned. I was hurt. A rush of indignation surged through me.
I returned to the table as the waitress spoke.
“I’m sorry, but there seems to be a problem,” she said. “Your card was declined.”
Troy’s confident façade crumbled as he stammered, turning away.
A man facing away from the camera | Source: Unsplash
“What?” he asked. “Surely that can’t be right.”
Feigning concern, I suggested that Troy call the bank.
He sat back in his chair and pulled out his phone, dialing the bank and putting the call on speaker.
The representative asked for the card number, which Troy read off my card, followed by a request for the account password.
Finally, Troy hesitated. He was at a loss.
A man holding a phone | Source: Unsplash
“Okay, Sir,” the person said through the phone. “If you can verify the last three transactions, it would help.”
The waitress hopped from one foot to the other.
“I can answer that,” I said. “A lavender-scented candle, some skincare products, and a new book. And Sir, the name on the card is Lisa Simmons.”
The waitress’s expression cleared with understanding, and Troy was left floundering for a response.
A person holding gift bags | Source: Unsplash
I then pulled out another card and paid the bill myself.
“Lucky I have two cards,” I told Troy and the waitress. “But babe, since you enjoyed the service, I think you can get the tip.”
Troy, red-faced, scrambled through his wallet, pulling out only expired coupons and a few small bills.
I stood up, waiting for Troy to say something—anything, but he sat there tight-lipped.
“Hey, I didn’t take his number,” the waitress said, a smirk playing on her lips. “I just threw the napkin away.”
A woman laughing | Source: Unsplash
“I’ll find my own way home,” I told Troy as I walked out into the night.
As I walked outside, I didn’t know if I had made a mistake. But at the end of the day, no relationship should make a person second guess themselves or make them feel like celebrating themselves is wrong.
Which is something that Troy did all the time.
I think I’m finally done with him.
A woman walking away | Source: Unsplash
What would you do?
Leave a Reply