Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

Shutterstock

For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

Pexel

What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

After 14 years, the woman delivered quadruplets who are identical to each other: Here’s how the girls appear now

Rare occurrences are just that, rare. In a world where the likelihood of twins hovers around a mere 2%, and the chances of quadruplets are as slim as finding a needle in a haystack, the story of Julia defied all odds. Fourteen years ago, during her routine ultrasound, Julia received news that would change her life forever – she was carrying not one, not two, but four embryos in her womb simultaneously.

The complexity of the situation was apparent from the start. The four children were developing in the same placenta, presenting a host of potential health risks. Julia was confronted with the daunting prospect of uncertainty surrounding the health of her babies at birth. Despite recommendations to terminate the pregnancy for the sake of her own health and the presumed well-being of the children, Julia stood firm in her decision to see it through.

After a tense wait, Julia underwent a caesarean section, and to everyone’s relief, all four girls were born healthy. Though two of them initially had lower birth weights, their resilience prevailed as they quickly caught up to their counterparts. Yet, what truly captivated those around them was not merely the fact that Julia gave birth to quadruplets, but the astonishing resemblance shared by all four girls.

Their striking similarity became a hallmark of their identity, with even the closest of observers struggling to discern differences among them. From their features to their mannerisms, the girls seemed almost interchangeable. They even took to wearing identical glasses, further blurring the lines of individuality.

Despite the constant scrutiny and curiosity from others, the girls embraced their shared appearance. In fact, it became a source of pride and distinction for them. Their uncanny likeness catapulted them into the spotlight, attracting attention from various quarters, including offers for collaborations with renowned clothing brands.

Related Posts

Be the first to comment

Leave a Reply

Your email address will not be published.


*