When an entitled businessman, Todd, boards a flight and begins berating the flight attendant, his arrogance hits a new low when he demands she clean his shoes mid-flight. But karma strikes fast when a powerful stranger steps in, flipping the script in a shocking twist.
I settled into my first-class seat, grateful for the perk of a free upgrade after a grueling week of business meetings.
Interior of an airplane | Source: Unsplash
The quiet hum of the cabin was a welcome respite from the chaos of the airport. I closed my eyes, ready to savor these moments of peace before takeoff.
But the universe had other plans.
The unmistakable sound of expensive shoes on the carpet caught my attention. I cracked open an eye to see a man strutting down the aisle like he owned the plane.
Everything about him screamed “I’m better than you,” from his perfectly tailored suit to the designer sunglasses perched on his nose.
A man on a plane | Source: Midjourney
Even in first class, he stood out.
As he approached his seat across the aisle from me, I caught the eye of Samantha, our flight attendant. She gave me a warm smile, but I noticed a flicker of… something in her eyes. Resignation? She’d clearly dealt with his type before.
“Welcome aboard, sir,” Samantha said, her voice professional and pleasant. “Can I help you with your bag?”
A flight attendant | Source: Midjourney
The man (I’d later learn his name was Todd) barely glanced at her.
“It’s fine,” he muttered, shoving his carry-on into the overhead bin with more force than necessary.
I sighed internally. It was going to be one of those flights.
As the rest of the passengers filed in, Todd made himself comfortable, spreading out like a peacock. He snapped his fingers at Samantha, who was helping an elderly woman to her seat.
“Hey, you,” he barked. “I need a drink.”
A man on a plane | Source: Midjourney
Samantha finished assisting the woman before turning to Todd with a smile that didn’t quite reach her eyes. “Of course, sir. What can I get for you?”
Todd didn’t even look up from his phone. “Scotch. Make it fast.”
I watched as Samantha’s jaw tightened almost imperceptibly. “I’ll get that for you right away, sir.”
A few minutes later, she returned with his drink. Todd took one sip and wrinkled his nose like a toddler presented with broccoli.
A glass | Source: Pexels
“This tastes horrible,” he spat. “You call this service? Get me another one.”
Samantha’s face remained a mask of calm, but I could see the strain around her eyes. “I’ll be right back, sir,” she replied before heading off to prepare another drink.
When she returned with the second scotch, Todd didn’t even bother to thank her. Instead, he looked down at his shoes, which had the tiniest speck of dust on them. What happened next made my blood boil.
A pair of shoes | Source: Pexels
Todd kicked his foot out towards Samantha and sneered, “While you’re at it, clean my shoes! You’re here to serve me, aren’t you?”
The entire cabin went silent. I felt my fingernails digging into my palms as I clenched my fists.
Samantha froze for a moment, and I could see the muscles in her jaw working as she forced a smile. “I’m sorry, sir, but I’m not able to assist with that.”
Todd scoffed, waving his hand dismissively. “Then what are you here for?”
A man on a plane waving | Source: Midjourney
“You should be thankful someone like me is even flying with this airline,” he continued. “The least you can do is keep the drinks coming and make yourself useful. Who knows? I might even tip you.”
I nearly choked. Tip her? On a plane? Who did this guy think he was?
Samantha, ever the professional, just nodded and walked away, probably to keep herself from saying something she’d regret.
As she passed by my seat, I caught her eye and mouthed, “I’m so sorry.” She gave me a small, grateful smile before continuing down the aisle.
Interior of an airplane | Source: Unsplash
The flight took off, and Todd’s behavior only got worse. It was like watching a train wreck in slow motion: horrifying, yet impossible to look away from. Every few minutes, he’d find something new to complain about, each grievance more ridiculous than the last.
“Hey!” Todd’s voice cut through the quiet hum of the engines. “It’s freezing in here. Do something about it!”
Samantha appeared at his side, ever patient. “I’m sorry you’re uncomfortable, sir. I’ll adjust the temperature for this section.”
A flight attendant | Source: Midjourney
But of course, that wasn’t good enough for Todd. “Well, don’t just stand there. Get me a blanket. And make it snappy!”
I watched as Samantha retreated to fetch the demanded blanket, her shoulders tight with tension. Across the aisle, an older gentleman caught my eye and shook his head in disbelief.
No sooner had Samantha returned with the blanket than Todd was onto his next complaint. “This Wi-Fi is garbage,” he growled, jabbing at his tablet. “I’m trying to do important business here. Can’t you make it go faster?”
A scowling man | Source: Unsplash
“I apologize, sir,” Samantha replied, her voice strained but professional. “Unfortunately, the Wi-Fi speed is affected by our altitude and location. We don’t have control over-“
“Excuses!” Todd interrupted. “I pay good money for this seat. I expect better service.”
A woman a few rows ahead turned around, glaring daggers at Todd. For a moment, I thought she might say something, but she just huffed and turned back around.
The litany of complaints continued. Todd’s seat wasn’t comfortable enough. His drink wasn’t cold enough. The lighting was too bright, then too dim. At one point, he even had the audacity to complain about the angle of his tray table.
A flight attendant speaking to a passenger | Source: Unsplash
“This thing is crooked,” he snapped, gesturing at the perfectly level surface. “How am I supposed to work like this?”
Samantha leaned in to examine the tray. “It appears to be level, sir. Is there something specific that’s bothering you about it?”
Todd rolled his eyes dramatically. “Of course you can’t see it. Just get me the captain. Maybe he can do something about this incompetence.”
I could almost hear the collective intake of breath from the surrounding passengers. The tension in the cabin was palpable, a rubber band stretched to its limit.
First-class passengers on a plane | Source: Midjourney
That’s when I noticed movement a few rows back. A tall man in his mid-50s stood up, adjusting his casual blazer. He made his way towards Todd, and I found myself holding my breath.
“Todd?” the man said, his voice deep and commanding. “I thought that was you.”
Todd’s head snapped up, and I swear I saw all the color drain from his face. “Mr. Harris!” he squeaked, scrambling to his feet. “I… I didn’t know you were on this flight.”
A man in a suit | Source: Pexels
Mr. Harris, who was clearly Todd’s boss, smiled, but it didn’t reach his eyes. “Evidently not,” he said coolly. “I’ve been enjoying quite the show from my seat back there.”
Todd’s Adam’s apple bobbed as he swallowed hard. “Sir, I can explain–”
Mr. Harris held up a hand, cutting him off. “Oh, I don’t think that’s necessary, Todd. Your behavior has been… illuminating.”
I couldn’t help but lean in, trying to catch every word of this exchange.
A woman | Source: Midjourney
Around me, I noticed other passengers doing the same, all of us united in our schadenfreude.
“Tell me, Todd,” Mr. Harris continued, his voice deceptively calm, “do you think this is how we expect our employees to conduct themselves? Berating service staff, making unreasonable demands, acting as though the world revolves around you?”
Todd opened and closed his mouth like a fish out of water. “I… I was just…”
“You were just embarrassing yourself and, by extension, our company,” Mr. Harris finished for him, adjusting his cufflinks.
A man adjusting his cufflinks | Source: Pexels
“I’m curious, do you treat your colleagues this way? Your subordinates?”
Todd’s face had gone from pale to a sickly shade of green. “Of course not, sir,” he mumbled.
Mr. Harris raised an eyebrow. “No? Then why do you think it’s acceptable to treat the hardworking staff of this airline any differently?” He paused, letting the question hang in the air.
“You know, Todd, since you seem so concerned about cleanliness, perhaps you’d like to shine your own shoes when we land. After all, isn’t that what you’re here for? To be useful?”
A thoughtful man | Source: Pexels
I had to bite my lip to keep from cheering out loud. Around me, I could see other passengers struggling to contain their glee.
“Mr. Harris, please,” Todd stammered, “I promise it won’t happen again.”
His boss fixed him with a steely gaze. “You’re right about that, Todd. When we land, you and I are going to have a very serious conversation about your future with the company. Or rather, your lack thereof.”
A man with a steely gaze | Source: Midjourney
With that, Mr. Harris turned on his heel and walked back to his seat, leaving Todd standing there, shell-shocked and humiliated.
For the rest of the flight, Todd was a changed man. He sat quietly, avoiding eye contact with everyone. When Samantha came by to collect trash, he mumbled a barely audible “thank you” without looking up.
As we began our descent, I caught Samantha’s eye again. This time, her smile was genuine, reaching all the way to her eyes. I gave her a little thumbs up, and she winked in return.
Entitled Couple on Plane Demands I Cover My Face Because My Scars ‘Scare’ Them — Flight Attendant & Captain Put Them in Their Place
When Carla boards a flight, her healing scars become the target of a cruel couple’s disgust, igniting a tense confrontation in the cabin. What begins as silent endurance soon escalates as the couple demands action, forcing the crew to step in.
The airport felt colder than usual, or maybe it was just the way people stared. I kept my head down, gripping my boarding pass like it was the only thing holding me together.
A woman prepared to board a plane | Source: Pexels
The scar across my face was still healing, but it already felt like it had carved itself into my identity. People didn’t see me anymore, they saw the scar first.
The injury happened a month ago in a car accident. I had been a passenger, and when the airbag deployed, a shard of glass sliced deep into my face. The doctors were quick to act, stitching me up with precision, but they couldn’t prevent the jagged line from forming.
Doctors at work | Source: Pexels
My dermatologist called it “early scar tissue,” raw, shiny, and red. It stretched from an inch above my hairline, down my brow, cutting across my cheek, and ending near my jawline. Part of my eyebrow would never grow back, and my cheek had an indentation where the cut had been deepest.
For weeks, my face was covered in bandages. At first, I couldn’t bear to look in the mirror. But as the wounds closed and the bandages came off, I had no choice but to face it.
A woman with bandages covering her face | Source: Midjourney
My friends tried to cheer me up, calling it badass, even sexy in a mysterious way. I tried to believe them, but it was hard when strangers stared or looked away too quickly.
The healing process was slow and uncomfortable. Every morning, I applied the creams and ointments the dermatologist recommended, ensuring the skin stayed clean and hydrated.
A woman with cream on her face | Source: Midjourney
But no amount of care could change the shiny, slick appearance or the harsh red lines that seemed to scream for attention. I knew they’d fade over time, but the thought of them never disappearing entirely sat heavy in my chest.
Now, as I walked to my seat on the plane, I could feel every pair of eyes on me. I dropped into the window seat, my heart racing.
A woman settling into her window seat | Source: Pexels
At least I’d boarded early, avoiding the crowds. I slipped my headphones on, letting the music drown out my worries. Closing my eyes, I prayed for a peaceful, uneventful flight.
I woke up to voices. Loud ones.
“You’ve got to be kidding me,” a man grumbled. “These are our seats?” His tone was sharp, like he was angry at the world.
A close-up shot of a grumpy man | Source: Pexels
“Row 5B and 5C,” a woman’s voice replied, clipped and impatient. “It’s fine. Just sit down.”
The couple settled into the seats next to me with a lot of huffing and shuffling. I kept my eyes closed, hoping they’d leave me alone. The man had a rough, gravelly voice. “I don’t believe this. We pay for this flight, and this is what we get? Last-minute seats next to —” He stopped.
A grumpy couple on a plane | Source: Midjourney
“Next to what?” the woman asked, her voice rising. “Oh.” I felt her eyes on me. My skin prickled. “You’ve got to be joking.”
I stayed still, my heart pounding. Please just stop talking.
“Hey, lady!” the man barked. I opened my eyes slowly and turned toward him. He flinched, then scowled. “Can’t you cover that up or something?”
Young woman with scars on her face | Source: Midjourney
I blinked, too stunned to speak.
“Tom,” the woman hissed, covering her nose with her sweater sleeve. “That’s disgusting. How did they even let her board like that?”
“Exactly!” Tom leaned forward, pointing a finger at me. “This is a public place, you know? People don’t need to see… that.”
A disgusted couple | Source: Midjourney
I felt my face flush. The words caught in my throat. I wanted to explain, to tell them it wasn’t something I could help, but no sound came out.
“Are you just going to sit there?” the woman said, her voice sharp and nasally. “Unbelievable.”
Tom leaned into the aisle and waved down a flight attendant. “Hey! Can you do something about this? My girlfriend is freaking out.”
A flight attendant in the isle | Source: Unsplash
The flight attendant approached, her expression calm but serious. “Is there a problem, sir?”
“Yeah, there’s a problem,” Tom said. “Look at her!” He jabbed a thumb in my direction. “It’s upsetting my girlfriend. Can you move her to the back or something?”
The attendant’s eyes shifted to me. Her face softened for a moment before she turned back to the man. “Sir, all passengers are entitled to their seats. Is there something I can help you with?”
Flight attendant talking to the passengers | Source: Unsplash
“I just told you!” Tom snapped. “She’s sitting there looking like that. It’s gross. She should have to cover it up or move.”
The woman added, “I can’t even look at her. I’ll throw up.”
The flight attendant straightened, her tone cool and firm. “Sir, ma’am, I’m going to have to ask you to lower your voices. This kind of behavior is not acceptable.”
An angry middle-aged man talking to a flight attendant on a plane | Source: Midjourney
Tom scoffed. “Behavior? What about her behavior? It’s inconsiderate! She’s scaring people!”
The attendant ignored him and crouched slightly toward me. “Miss, are you okay?”
I nodded stiffly, barely holding back tears.
The attendant stood tall again. “I’ll be right back,” she said, her voice steady. “Excuse me for a moment.”
A flight attendant confronting an angry passenger | Source: Midjourney
As she walked toward the cockpit, Tom leaned back in his seat, muttering under his breath. The woman beside him folded her arms and glared out the aisle. I stared at the window, wishing I could disappear.
The cabin was quiet except for the low hum of the engines. I kept my eyes on the seatback in front of me, trying not to cry. A few rows back, someone whispered. I imagined they were talking about me.
A sad woman with a scar | Source: Midjourney
The intercom crackled. The captain’s voice came through, calm but firm.
“Ladies and gentlemen, this is your captain speaking. We’ve been made aware of behavior that does not align with the respectful environment we strive to maintain on this flight. Let me remind everyone that harassment or discrimination of any kind will not be tolerated. Please treat your fellow passengers with dignity.”
The pilots of the plane | Source: Pexels
The announcement sent a ripple through the cabin. Heads turned, passengers shifting in their seats as they glanced toward row 5. I caught sight of someone across the aisle shaking their head in disapproval, and my stomach twisted.
The flight attendant returned, standing tall and composed. She leaned into our row and addressed the couple directly. “Mr. and Ms., I’ll need you to move to seats 22B and 22C at the back of the plane.”
A flight attendant talking to passengers | Source: Midjourney
The man looked stunned. “What?” he barked. “We’re not moving!”
“Sir,” the flight attendant said firmly, “this is not negotiable. Your behavior has disrupted the flight, and we need to ensure a comfortable environment for all passengers.”
“This is ridiculous,” the woman snapped, pulling her sweater tighter around her. “Why are we the ones being punished? She’s the one causing the problem!”
A young woman shouting at flight attendants | Source: Midjourney
The flight attendant didn’t flinch. “Ma’am, your new seats are ready. Please gather your belongings.”
The man scowled, his face flushed red with anger. “This is insane,” he muttered, yanking his bag from under the seat. The woman followed, grumbling loudly as she snatched her purse. Passengers nearby watched silently, their expressions ranging from disapproval to quiet satisfaction.
A dissatisfied couple walking | Source: Midjourney
As the couple shuffled down the aisle, someone clapped. Then another. The sound grew, scattering applause throughout the cabin. I bit my lip, trying to hold back tears. Not from embarrassment this time, but from the strange, unexpected comfort of the gesture.
The flight attendant turned to me, her expression soft. “Miss, I want to apologize for what happened. No one should have to experience that.”
A nice flight attendant talking to a woman | Source: Midjourney
I nodded, not trusting my voice.
“We have an open seat in business class,” she continued. “We’d like to move you there as a gesture of goodwill. Would that be okay?”
I hesitated. “I don’t want to cause trouble.”
“You’re not causing trouble,” she said, her voice kind. “Please. Let us take care of you.”
An unsure woman on a plane | Source: Midjourney
I nodded, murmuring, “Thank you.”
As I settled into my new seat, she brought me a cup of coffee and a small bag of cookies, then left me to relax. I stared out the window, the clouds a soft white blur against the endless blue. My breathing slowed, the knot in my chest loosening.
A woman with a book and a coffee in a window seat | Source: Freepik
For the first time in what felt like weeks, I let myself cry. Quiet tears slid down my cheeks. I thought about my friends’ words, how they’d told me I was still me, scars and all. “You’re still beautiful,” one had said. “You’re just fierce now too.”
I looked out the window again. The clouds seemed endless, stretching far into the horizon. My tears stopped. I took a deep breath, the air filling my lungs like a promise.
A woman looking at her phone on a plane | Source: Pexels
As the plane glided forward, I felt something I hadn’t in weeks: hope.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
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