Putting Profits Before Customers

Everybody has stood in front of a self-checkout system at a store and felt frustrated and overwhelmed. Although these devices were meant to make our lives easier, more often than not, they wind up creating new issues. There’s now even more justification to stay away from them.

Sylvain Charlebois, head of Dalhousie University’s Agri-Food Analytics Lab, claims that retailers mainly installed self-checkout devices to save labor expenses, without taking into account the needs of the customer. Customers haven’t liked these machines since they first arrived, in actuality.

Self-checkout devices have been actively invested in by companies such as Walmart and Target, who can replace cashiers and save up to sixty-six percent on labor expenditures. But research indicates that these devices frequently break down, necessitating human intervention to guarantee a seamless checkout procedure.

But self-checkout kiosks have a darker side as well. To increase their revenues, some stores have allegedly falsely accused innocent consumers of stealing or shoplifting. These retailers target gullible consumers and make them pay for fictitious “crimes” they never committed by citing self-checkout faults as justification.

Carrie Jernigan, a criminal defense lawyer, recently used TikTok to alert users to the risks associated with using self-checkout kiosks. She makes it clear in her film that big-box stores like Walmart would do anything it takes to pursue customers who may have unintentionally left an item in their basket or failed to pay for it. Even if your “offense” was an honest mistake, these firms will even send out a team of attorneys to sue you.

A veteran unable to pay for his groceries turns around to hear a customer say “It’s our turn”

In life, we all encounter difficult times and challenging periods. During those moments, the love and support of those around us become essential in helping us get back on our feet. This is especially true for the brave souls who selflessly serve their country, asking for no reward in return.

Unfortunately, many veterans find themselves struggling upon returning from duty. In some cases, the benefits they receive may not be sufficient to sustain them, leaving them uncertain about their next steps as they transition back to civilian life.

Larry Robeson, a Vietnam veteran, knew these struggles all too well. Reports indicate that Larry, who could barely afford basic necessities, found himself in a difficult situation with no clear path forward.

Fate had other plans for Larry when he crossed paths with the Fox 5 Surprise Squad at a grocery store in Las Vegas. The Surprise Squad was there to cover people’s grocery bills, and they approached Larry when they noticed him in the store.

Despite his financial difficulties, Larry had taken his friend Stephanie, a disabled fellow veteran, to the store. Stephanie shared that she was buying food for herself and her dogs but was down to her last $50, unsure of what to do next.

Dave Hall, the reporter leading the Surprise Squad, offered to cover Stephanie’s groceries, bringing relief and gratitude to her. But Dave also noticed Larry standing quietly behind Stephanie.

It turned out that Larry, a friend of Stephanie’s husband, had established the Bones for Blankets club many years earlier. The club’s mission was to donate blankets to homeless veterans who found themselves on the streets after their service to their country.

Larry’s motivation for starting the club was heart-wrenching; he wanted to prevent more veterans from suffering the same fate as three comrades who had tragically frozen to death. The club’s actions aimed to ensure that no more veterans would face such dire circumstances.

Larry explained that Stephanie’s husband was often away as a truck driver, and he offered her companionship and support, especially considering the challenges she faced due to her disability.

Dave Hall, deeply moved by Larry’s story and his commitment to helping fellow veterans, was determined that Larry wouldn’t leave the store without the Surprise Squad team paying for his groceries.

Although Larry had only intended to purchase dish soap and candy, Dave insisted, “You served us. It’s our turn to serve you now.”

Larry was given the opportunity to go around the store and select whatever he needed. The total bill came to $278, and Larry wiped tears from his eyes as Dave and the team settled it.

Overwhelmed by the unexpected act of kindness, Larry shared, “This is just like overwhelming. I’ve been taking care of myself since I was 13.”

Larry’s story serves as a poignant reminder that the support and care we provide to those who have sacrificed for their country can make a significant difference in their lives, especially during challenging times.

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