Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
Sally Field’s worst on-screen kiss in her decades-long career might be a surprise to most
I have always thought Sally Field was amazing. She is an actress of legendary caliber. In addition, the 76-year-old has a long history of on-screen romances.
As a result, she has received her fair share of kisses on TV. Though at first she was reluctant to reveal whose costar it was with, she finally revealed which has been the worst.
Sally Field, regarded as one of the most gifted and adaptable actors of her generation, has had an incredible Hollywood career. Her legendary roles in a number of movies and television shows have won us over.
She gave an amazing performance in Steel Magnolias, for instance, and the funeral scene is something I will always remember.Sally portrayed a woman torn by love, disappointment, hatred, and loss, and she did a fantastic job at it.
She is, of course, also well-known for her parts in popular television shows and films, including Erin Brockovich, The Flying Nun, Gidget, Forrest Gump, and Sweet and the Bandit.
However, her early years were everything but idyllic. Sally claimed in her memoirs that she was abused by her stepfather and that, when she was seventeen, she had a covert abortion.
Still, she proved to be such a kind, modest person.
As of right now, Sally is still going to work every day. In the 2020 television series Dispatches From Elsewhere, she portrayed Janice. She will play Jessie Buss in the widely watched television series Winning Time: The Rise of the Lakers Dynasty in 2022, which depicts the personal and professional life of the Los Angeles Lakers in the 1980s.
It is therefore not surprising that Sally occasionally appears in interviews given how active she is.
After a fan asked a pointed question, beloved icon Sally Field opted to share her worst on-screen kiss with the world on Thursday, Dec. 1 episode of “Watch What Happens Live with Andy Cohen.”
In Pasadena, California, Sally was born into a working-class family in show business.
Upon hearing the question, Field, 76, looked around and laughed, saying, “Oh boy.” Do I really need to name names here?
“I believe you should,” 54-year-old Cohen answered.
Field gave in and said, “All right. This is going to surprise you. Hold on, people.
The Oscar-winning actress accused actor Burt Reynolds, her ex-boyfriend, of being the guilty party.
Cohen asked, “But weren’t you dating at the time?” with prompt follow-up.
Field clarified that she was required to “look the other way” when filming “Smokey and the Bandit.” This, according to her, “just wasn’t something he really did for you.”
“Isn’t that something?” Cohen asked, seeming shocked.
The actress continued by saying that Reynolds did a lot of “drooling” while they were on screen together.
While filming “Smokey and the Bandit,” the two co-stars got to know one another in 1977. They dated for almost five years after that.
According to the New York Post, Reynolds discussed his friendship with Field in his memoir But Enough About Me. Reynolds tragically passed away at the age of 82 from cardiac arrest.
The celebrity said he regretted their time together and wished he had done more to try to mend their relationship.
Field gave Variety an explanation in March for why she had stopped communicating with Reynolds throughout the last 30 years of his life.
She went on, “He was not someone I could be around.” “He was simply not a good fit for me at all. Additionally, he had somehow created the illusion that I was more significant to him than he had previously believed, even though I wasn’t. All he wanted was the thing that he was without. Simply put, I didn’t want to handle that.
Leave a Reply