The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Frank Fritz, “American Pickers” star, dead at 60 — rest in peace
Fans are devastated at the news that Frank Fritz, the antiques expert who gained fame on the reality series American Pickers, has died at 60.
Fritz, who left the series in 2021, had been suffering from health problems and was hospitalized from a stroke two years ago.
The news was announced by Fritz’s friend and co-star Mike Wolfe, who said that Fritz passed away last night.
“I’ve know Frank for more [than] half my life and what you’ve seen on TV has always been what I have seen, a dreamer who was just as sensitive as he was funny,” Wolfe wrote in a social media tribute. “The same off camera as he was on, Frank had a way of reaching the hearts of so many by just being himself.”
Fritz and Wolfe gained fame as the hosts of the reality TV series American Pickers, which premiered on the History Channel in 2010. The series showed the two “pickers” traveling across the USA, searching for valuable antiques and collectibles in unexpected places.
“We’re looking for amazing things buried in people’s garages and barns,” the show’s opening narration explains. “What most people see as junk, we see as dollar signs. We’ll buy anything we think we can make a buck on.”
“We make a living telling the history of America… one piece at a time.”
The series attracted millions of viewers, becoming one of History Channel’s most popular programs. In its debut year it was the #1 non-fiction series among total viewers and adults 25-54.
While the antiques were often interesting, there’s no doubt it was the chemistry and charisma of the two hosts that kept viewers coming back for more.
In 2021, it was announced that Fritz would be leaving American Pickers after a decade on the hit series. Fritz said the decision was not his own, and that he was pushed out by the network after a back surgery.
“I didn’t leave the show,” he told The Sun at the time. “I finished shooting and then I had a little back surgery and the pandemic came.”
He also suggested that his co-host’s ego was a factor, saying the show had “tilted towards him 1,000 percent.” “I haven’t talked to Mike in two years,” Fritz said. “He knew my back was messed up, but he didn’t call me up and ask how I was doing. That’s just how it is.”
In July 2022, Fritz was hospitalized from a stroke. In 2023, he had a tearful reunion with Mike Wolfe, and the two resolved their purported feud. However, Fritz declined an offer to rejoin American Pickers, deciding to focus on his health.
It’s clear that the two former co-hosts have remained friendly since then, and it seems Wolfe was by his side til the end.
“We’ve been on countless trips and shared so many miles and I feel blessed that I was there by his side when he took one last journey home,” Wolfe wrote on Instagram. “I love you buddy and will miss you so much I know [you’re] in a better place.”
American Pickers remains a staple of the History Channel lineup. Fritz has never officially been replaced as co-host, though series regulars like Danielle Colby, Mike Wolfe’s brother Robbie, and friend and antiques expert “Jersey Jon” Szalay will rotate accompanying Wolfe on his antiquing trips.
Colby also shared her own tribute to Fritz on social media. “Frank, I will miss your ability to make everyone laugh, your love for talking tattoos, your epic collections but what I will miss the most are those little glimpses of vulnerability from time to time,” she wrote.
“Frank, you loved your cat and your momma and we bonded on those things. You will be missed for all of these reasons and so many more.
Rest in Peace Road Dog.”
Rest in peace to the iconic reality TV star Frank Fritz 😢🙏 Please share this story in his memory.
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