Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

I Paid an Actor to Be My ‘Groom’ at a Fake Wedding to Get Revenge on My Ex, but Then We Had a Dramatic Plot Twist

I hired an actor to be my “groom” at a fake wedding, all to get revenge on my cheating ex. But as we stood at the altar, exchanging fake vows and a not-so-fake kiss, I never could have predicted how this elaborate charade would completely upend my life.

I never thought I’d be the kind of person to stage a fake wedding for revenge. But there I was, staring at my phone, scrolling through photos of Charlie and Samantha’s latest date night. My stomach churned.

“Screw this,” I muttered, tossing my phone aside. That’s when the idea hit me. If Charlie wanted to flaunt his new relationship, I’d show him I could do one better.

I called my cousin Tess. “Hey, you still friends with that actor guy?”

“Ryan? Yeah, why?”

“I need a favor. A big one.”

Two days later, I was sitting across from Ryan in a coffee shop, outlining my ridiculous plan.

“So let me get this straight,” he said, leaning back in his chair. “You want me to pretend to be your fiancé at a fake wedding?”

I nodded, feeling a bit ridiculous. “I know it sounds crazy, but —”

“I’m in,” Ryan interrupted, a mischievous glint in his eye. “Sounds like fun.”

Over the next few weeks, I threw myself into wedding planning. Dress shopping, venue booking, inviting friends who were in on the plan — it was exhausting but exhilarating.

“You sure about this, Nat?” my friend Kira asked as we picked out flowers.

“Absolutely,” I lied, trying to ignore the knot in my stomach.

I nodded, and our lips met. It was just acting, I told myself, ignoring the unexpected flutter in my chest.

After the ceremony, we posed for countless photos. Ryan’s arm around my waist felt oddly comforting.

“You’re a natural,” I murmured as we smiled for another shot.

“What can I say? I’m a method actor,” he winked.

That night, I posted a flurry of wedding photos on social media. “Found my true love,” I captioned one. “New beginnings,” on another.

“Are you sure about this?” Kira asked when I told her. “It’s not just part of the act?”

“It’s real,” I assured her. “Unexpected, but real.”

Things were going great until Charlie found out. He started spreading rumors that our relationship was a sham, that I was paying Ryan to be with me.

When Ryan heard, he was upset. “I thought we were past all this,” he said, his voice tight.

“We are!” I insisted. “Charlie’s just being a jerk.”

I smiled, watching Ryan chat animatedly with the photographer. “Sometimes the craziest plans lead to the best outcomes,” I mused.

As I reflect on everything that’s happened, I can’t help but marvel at the journey. What started as a misguided attempt at revenge led me to true love and personal growth I never expected.

Life has a funny way of working out sometimes. And while I wouldn’t recommend staging a fake wedding as a path to happiness, I can’t regret the choices that led me here — to Ryan, to love, and to a future brighter than I ever imagined.

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