Shopping can be annoying with long lines and hard-to-find items. To fix this, stores Iike Walmart introduced self-checkout lanes and “Scan and Go” tech. But some people didn’t like it – they missed the personal touch and found it too much work. Randy Parraz from Making Change at Walmart said customers shouldn’t do cashier work just because Walmart doesn’t want to pay. Walmart heard this and decided not to add more automation.
Instead, they’ll hire more cashiers to make customers happy.
Walmart is now more committed to making customers happy and having meaningfuI talks. This teaches businesses a lesson: being efficient is good, but it’s also important to keep things positive, especially in a world that’s getting more automated.
The human connection is still really important.
Rich Man Mocks Poor Heavy Woman on the Plane until He Hears Captain’s Voice Speaking to Her — Story of the Day

A wealthy man complained about sitting next to an overweight woman in first-class. Annoyed, he insulted her repeatedly, mocking her weight and attire. The woman quietly endured his abuse until a flight attendant offered her a visit to the cockpit, revealing she was Allison Jones, a famous opera singer.
Embarrassed, the man apologized, but Allison admonished him for his behavior, stressing that everyone deserves respect regardless of their status. The man, silenced and ashamed, remained quiet for the rest of the flight.
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